Effective Date: October 13, 2024
1. Introduction
onZoff is a multivendor marketplace platform that connects buyers with sellers to facilitate the sale of various products and services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or app.
2. Information We Collect
We may collect the following types of personal information from you:
- Information you provide:
- Name
- Contact information (email address, phone number)
- Shipping and billing address
- Payment information (credit card details, bank account information)
- Account login information (username, password)
- Reviews and feedback
- Information automatically collected:
- IP address
- Device information (type, operating system, browser)
- Usage data (website activity, browsing history)
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use your personal information for the following purposes:
- To create and manage your account
- To process your orders and payments
- To provide customer support and assistance
- To send you marketing communications (e.g., newsletters, promotions)
- To personalize your experience on our platform
- To analyze website usage and improve our services
- To comply with legal and regulatory requirements
4. Disclosure of Your Information
We may share your personal information with:
- Third-party vendors: We may engage third-party vendors to assist us in providing our services, such as payment processing, shipping, and marketing. These vendors may have access to your personal information as necessary to perform their functions.
- Other users: If you choose to share your information with other users on our platform (e.g., through reviews or messages), that information will be publicly visible.
- Law enforcement or regulatory authorities: We may disclose your personal information to law enforcement or regulatory authorities as required by law or to protect our rights or the safety of others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Please be aware that there is always a risk of unauthorized access.
6. Your Choices
You have certain choices regarding your personal information:
- Marketing communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in those emails.
- Cookies and tracking: You can manage your cookie preferences through your browser settings.
- Access and correction: You have the right to access and correct your personal information. You can do so by contacting us at : support@onzoff.com
7. Children’s Privacy
Our platform is not intended for children under the age of 12. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 12, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: support@onzoff.com
